FAQ
Are your products really handmade?
Yes! Every Ana Chic piece is 100% handmade using traditional crochet and knitting techniques. No mass production — each item is individually crafted with care and intention.
How do I care for my knitwear?
We recommend gentle hand washing with cold water and laying flat to dry. Avoid machine washing or tumble drying to preserve the texture and shape.
How do I choose the right size?
Most of our items are designed with a relaxed, one-size-fits-most fit. Product pages include size guidance and measurements. If you’re unsure, feel free to contact us before placing your order.
What is your return policy?
Since our items are handmade in limited quantities, we only accept returns for unused, unworn products within14 days of delivery. Please contact us to initiate a return.
Shipping
How long does shipping take?
If the item is in stock, we ship within 1–3 business days. For made-to-order or custom pieces, please allow 5–7 business days for crafting. You'll receive an email with tracking info as soon as your order ships.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times may vary depending on your location. You’ll see exact rates and options at checkout.
About us
Empowered by Women
Our pieces are handmade by women from underrepresented communities — many of them refugees. Through Ana Chic, they gain income, dignity, and creative freedom. This is sisterhood in every stitch.
Sustainable by Nature
We use organic, long-lasting materials and follow zero-waste principles in every step — from yarn to packaging. Fashion that feels good, in every sense.
Truly One of a Kind
We don’t mass produce. Each Ana Chic piece is limited edition and crafted to celebrate individuality — colorful, soulful, and as unique as you are.